One of my colleague introduced Travelbook to me because she saw me looking for a hotel near Manila Ocean Park. Most of the website I saw requires a credit card upon booking the room, but I don't have one and never will. My experience booking the first hotel I've been to was very smooth and pleasant. I never encountered any problems until we checked out.
Booking on a third party website usually saves you a lot of money than going directly to the hotel itself. I tried comparing prices before, in Travelbook, the rate is around 2027 pesos for two nights with taxes and deposit fee is waived. I called the hotel directly and their rate that time is 1500 pesos per night plus a security deposit. Big difference!
I have screenshots of how it looks like on mobile phone.
You can install it on your phone. It's for free! Sign up or Create your own account to earn points whenever you book. The App is very user friendly.
This is the main page.
Enter the name of the hotel or you can put the city as well and it will give you listings of hotels on that area.
This is the third button on the upper right side of the main page. What's good about TravelBook is that, you will earn points whenever you book. Click Rewards, you will see the points you have earned and pending points that you will earn after you check out as well as your transaction history. FYI, points can be used to lower down the rate of the hotel. Right now, I have earned 411 points. Total of 3 bookings.
You can send an eGift card to someone also. I haven't tried it but you can go to their page or just hit the eGift button on the app. Value starts from 500-50,000.
If you need assistance, you can always call them. They are open 24 hours. I have tried calling them last week, Cj assisted me on my concern. He gave me a great customer service. Very friendly! He recommended some hotels in Bataan for me. Ms. Valerie called me twice also, super friendly and approachable. She's getting surveys from your previous stay.
WHY I ALWAYS CHOOSE TRAVELBOOK
Very easy to use!
Once you typed-in a specific place, it recommends nearby cities or areas which is actually great if you still can't decide where to go. Not all are familiar with the nearby areas on that location.
It gives you discounted rates and shows how many points you will earn.
You will be able to see if the hotel is on the beach, has a pool, pet friendly, offers wifi and parking etc. without clicking it. Each hotel has its own star rating, under the star rating is the location then next to it is the important amenities of the hotel.
Hit Map button, and it will show you the hotels on that area or how far away they are from each other.
Filters all the amenities you would want to have in a hotel.
It provides photos, shows how many person can stay inside, if there is a breakfast included as well as the cancellation policy. If you need to modify your date no need to go back to the previous page.
Sometimes we tend to call the hotel directly to get some information about their property. Here in TravelBook, they already have the details on what's inside and additonal charges. Very convenient for us!
Map is ready!
Before purchasing a product, it's best to check reviews first from others. This is the same when it comes to hotel reservations. In TravelBook, you can easily read the reviews from different travellers either for business or leisure with the help of TripAdvisor.
WHAT I LIKE MOST!
Choose a specific room type and you'll see what is inside the room itself and maximum occupancy plus the charge for extra guest. Even the check in and check out time is there. Payment options and cancellation policy is indicated.
Every peso counts!
Some websites doesn't include the fees that you are paying for. Here in TravelBook, it has the breakdown of the total rate without the discount and after the discount was applied. You are eligible for a certain amount of points depending on the total rate.
Guaranteed no hidden charges!
AND WHAT'S BEST!
Payment options.
I always choose to pay through 7-Eleven because it was very easy and the transaction is faster. Not everyone has a credit card. Here in the Philippines, we always prefer to pay in cash or over the counter. Once they recieved your payment, they will send you an email confirming your reservation. What you need to do next is to send an email or call the hotel directly to confirm that you are already on their list.
This review is based on my own experience with TravelBook.
You can visit their website at http://www.travelbook.ph/
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